Order processing, shipping and return information.

For one-on-one support, please contact us.

In'Tech Industries, Inc. is dedicated to serving its customers, and we work hard to ensure timely delivery of all orders. If you have a question about your order, please call our customer support team at 1-877-832-2665. General inquiries can be directed to our online contact form located here.

Our office support staff is available to assist you Monday - Friday 8 am to 4:30 pm central time.
Support staff can be reached via our email, web contact, or phone.
Quotes can be obtained online, or via phone/email. To get started, please visit our quote engine.
In an instance where your quote doesn't qualify for immediate pricing - your request will be reviewed by our support teams and you will be issued a quote within 1-2 hours. If your quote is received after hours, we will respond on the next business day.
You can accept your quote via an email reply, a phone call or a PO#.
If you request a "rush" or an "expedited" quote/order, additional fees apply.
Upon acceptance of our quote, your file is sent to our production team to initiate the build of your parts or components.
Once your order is completed, it is reviewed by our quality assurance team in an effort to maintain the highest quality standards.
Upon completion of our quality assurance review, your order will be shipped.
If at any time an issue needs to be addressed in regards to your request, one of our sales or support team members will contact you.

Our office support staff is available to assist you Monday - Friday 8 am to 4:30 pm central time.
Support staff can be reached via our email, web contact, or phone.
Our shipping and receiving hours are 8 am to 4:30 pm Central Time.
Shipments are made through the following services: UPS, Fed-Ex, Courier, or DHL (for International Shipping).
Same Day Shipping is available for expedited quotes, and orders. Additional fees apply. Please contact our support staff for more information.
2 Day / Next Day/ Express are available options based on customer request.
PO Boxes: We do not ship to PO Boxes.
International Orders: We do ship orders internationally.

Our office support staff is available to assist you Monday - Friday 8 am to 4:30 pm central time.
Support staff can be reached via our email, web contact, or phone.
- Direct Email - click here
- Web Contact - click here
- 1-877-832-2665 (click to call, ask the receptionist for Rapid Prototyping & 3D Printing Customer Support)
In'Tech Industries does not accept returns on custom parts. We build each part as designed and provided to us through the quote process. Prior to shipping, all parts pass through our Quality Assurance department.
If you have questions or concerns about your order, please contact Sales and Support.